At DisplayNote, we’re all about making meetings better and more collaborative. Collaborative meetings shouldn’t end with the organisation and its staff – it should also extend to any guests who may come in to meet. Collaboration shouldn't stop because of IT policies or network permissions.
No one sets out to put different collaboration solutions in different rooms. As budgets become available or suddenly vanish, as new technologies come to market, as company-wide objectives change course, we can often be left with a wide range of similar but different collaboration tools in different meeting or huddle rooms.
And while one could never classify this as a ‘hair-on-fire-please-get-me-the-head-of-IT-now’ issue left unaddressed it can open the backdoor to a host of uninvited productivity killers. In fact, there’s a good chance one of these silent but deadly killers is already sitting in your meeting spaces. But how to get rid of them? Like all problems, step one is a diagnosis: only can we identify can we take measures to address.
Almost 40 years ago, research showed that 85% of U.S. employees said they needed places to concentrate without distraction. Organisations built thousands of high-walled cubicles to support their workers.
20 years later, employees flipped this notion on its head, with 50% claiming they needed more access to other people, and more interaction. Organisations responded by shifting towards open spaces that support collaboration and removing areas for individual work.
The Business Dictionary defines operational excellence as…
“a philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organisation. The process involves focusing on customers’ needs, keeping the employees positive and empowered and continually improving the current activities in the workplace.”
Collaboration has become a business requirement to support new ways of working. Organisations are well beyond a world where staff are bound to their desks.
Most CIOs will agree that a disproportionate amount of their resources go into maintaining and supporting the current business - "keeping the lights on" IT projects. And very little resource is allocated to future growth and critical business transformation.
We saw a lot of trends come to light last year. Notable ones are AI (particularly chat bots), collaboration being instrumental towards operational excellence, and voice communications becoming simply ‘communications’.
Organisations often focus their efforts on designing one extravagant boardroom, kitted out with the latest technology, super slick (but not the most comfortable) chairs, and a table that’s so big, you’d need a megaphone to communicate with the person at the other end.
Last year, Lego unveiled their brand new London offices, and it looked like they had used the iconic bricks to build the office itself!